Privacy Policy

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At Art of Lanka Tours, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information Collection:

   • We may collect personal information such as your name, contact details, payment information, and travel preferences when you book a tour or interact with us.

   • We also collect non-personal information such as browser type, IP address, and pages visited to improve our services and website functionality.

2. Use of Information:

   • We use your personal information to process bookings, provide customer support, and communicate with you about your travel plans.

   • Non-personal information is utilized for website analytics, optimization, and marketing purposes.

3. Information Sharing:

   • We may share your personal information with trusted third-party service providers involved in delivering our services, such as hotels, airlines, and tour guides.

   • Your information may also be disclosed in response to legal obligations or to protect our rights and interests.

4. Data Security:

   • We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

   • Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Data Retention:

   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements.

6. Your Choices:

   • You have the right to review, update, or delete your personal information by contacting us.

   • You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the messages.

7. Children's Privacy:

   • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

8. Changes to this Policy:

   • We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be effective immediately upon posting on our website.

By using our services or visiting our website, you consent to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [contact email].

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Last updated: March 2024